BOOKING POLICIES
Please review the following policies before completing your booking with Balloons & Beyond, LLC.

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Payment & Confirmation
A 50% non-refundable deposit is required to secure your booking, or you may pay in full at booking. Any remaining balance is due 48 hours before your scheduled setup.

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Cancellations & Rescheduling
The initial 50% of your booking total is non-refundable. Cancellations made at least 72 hours before setup may receive a refund of amounts paid above the initial 50%. Cancellations within 72 hours are non-refundable. Bookings may be rescheduled one time with at least 72 hours' notice, subject to availability.

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Setup Time
The time selected during booking is the time we arrive to begin decorating, not the completion time. Please allow the full setup time listed for your package.

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Room Access
You are responsible for ensuring we can access the room at the scheduled setup time. If we are unable to access the room, your payment will not be refunded. Delayed access may reduce your available setup time.

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Hotel Rules
You are responsible for confirming that the hotel/property permits outside decorators and the requested décor.

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Changes & Substitutions
Changes to colors, themes, personalization, or setup details must be requested at least 72 hours in advance and are subject to availability. Comparable substitutions may be made when necessary.

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Travel & Parking
Additional travel fees may apply. Required parking or valet fees are the customer's responsibility.

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Pay in 4
Pay in 4 may be available on eligible online purchases. Eligibility and payment terms are determined by the payment provider.